TechniPharm Logo Header image
NZ AUS
 

TechniPharm > Frequently Asked Questions


Frequently Asked Questions


Contact Us
Contact Details
Frequently Asked Questions

Join Our Mailing List

Fieldays & Shows
 
How Do I Join Your Mailing List?

Select 'join our mailing list' from the side menu on this page.

How Long Will My New Product Take To Arrive?

Delivery time depends on availability, as many products have a seasonal frequency stock is aligned with anticipated demand, for custom made aspects in products the manufacturing planning will need to be considered.
We generally suggest, plan ahead and make sure you do order well ahead of needing the product.
Its best to discuss this with us at time of order - please email us on sales@technipharm.co.nz

I Have Ordered A Product But It Hasen't Arrived

Please contact logistics@technipharm.co.nz or phone 0800 80 90 98 (NZ) or 1800 234 034 (AUS)
Please check your invoice for specific delivery details, and when you talk to us have your order or invoice number ready so we can assist you best we can

Note product and Invoice may not be send together, it is likely you get an invoice from our admin centre and the product direct from point of manufacture.
So if this happens , not to worry, wait an extra few days and check again.

What Does Shipping To Be Invoiced At Time Of Delivery Mean?

This means the shipping cost must be calculated manually by a Technipharm Team member.
When you checkout, there will be no shipping calculated in your order. When the goods are shipped, TechniPharm will send you an invoice for the cost of the shipping based on what it cost to get the product to you.

All other costs related to the purchase must be paid before the goods will be released to the carrier.
This does not alter the TechniPharm Terms of Trade below.

Rate this page!
Rate good Rate neutral Rate bad
Members of Milking and Pumping Trade Association FAQ | Site Map | Contact | Online Compendium | Administration | Privacy Policy | Trading Policy | Terms Of Use